The Woofs ‘n Whiskers story.
At Woofs ‘n Whiskers, we believe that all pets are a part of the family, and that our unique
urban pet retreat can play an important role in promoting their health, happiness, and safety
while pet parents juggle all facets of busy modern lives.
With decades of experience as a family owned and operated small business in Brooklyn, NY, we
are deeply connected to the communities we serve. We feel honored to have cared, in many
cases, for multiple generations of beloved pets for our friends and neighbors and are excited
about continuing to build lasting relationships here. Our focus on continued education allows us
to stay nimble in an ever-evolving world, we are tremendously grateful when our many years of
experience can help improve the lives of those we care for.
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We look forward to becoming a
trusted partner in your pet’s care.
Meet our management team!
At Woofs ‘n Whiskers, our goal is to provide peace of mind for pet parents. Here, you can feel
confident knowing that your loved one is in the best possible hands and being looked after by a
skilled, caring team – right here in Brooklyn, NY.
Our team members are true animal lovers, and all are certified in Pet CPR and Pet First Aid.
As pet parents ourselves, we are dedicated to ensuring that your beloved family member feels
right at home during their stay and returns home to you relaxed and with their social, activity,
companionship and dietary requirements fully met during their time with us.
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Danielle & Arturo
Owners
Lana
General Manager
“Lana is my right hand. I trust her implicitly to make fair decisions that help Woofs ‘n Whiskers
not only meet but exceed our clients’ expectations.” – Danielle
I graduated with a degree in Computer Science and was working retail when I found the listing
for Woofs ‘n Whiskers. It described an office environment where I could work with both animals
and people, which is exactly what I wanted. I started at the front desk, getting to know the
clients and their pets, before becoming the Front Desk Manager, and then the General Manager.
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Marisol
Operations Manager
“Marisol’s heart is in it. She makes it her business to be involved and engaged in all that goes on
at Woofs ‘n Whiskers.”—Danielle
After graduating from college with a degree in Legal Studies, I felt that it wasn’t exactly where I
saw myself in the future. Not completely sure which path I wanted to take, I found myself
working a job in customer service, and when it was time to decide what the next move was, I
stumbled upon Woofs ‘n Whiskers!
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Elyi
Kennel Manager
“Elyi has the perfect demeanor for working with animals. He exudes trust and has a nurturing
nature. Most importantly, he does it all with a smile.” – Danielle
Being able to wake up excited to go to a job that you love is exactly what Woofs ‘n Whiskers
provides for me. I joined the Woofs team knowing very little about dogs and cats but was
motivated to learn anything and anything about all the different breeds. Working at Woofs has
taught me so much – I’ve learned a lot from the staff, and I’ve learned a lot from taking care of
our lovely cats and dogs every day.
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Bryce
Kennel Supervisor
“Bryce has found his calling. He has a connection and understanding with our guests that is
wonderful to witness.” – Danielle
From a young age, I knew that I wanted to work with animals, but I wasn’t sure exactly what I
wanted to do. Woofs ‘n Whiskers helped me to find my path – sprouting my knowledge in
animal handling and kick starting my passion for dog training.
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Our ties to the community, in Brooklyn and beyond.
The best urban doggie daycare in Brooklyn just got better!
Woofs ‘n Whiskers is thrilled to announce the recent acquisition of an additional urban doggie
daycare facility located in the space formerly operated by Monster Mutt at 297 Warren Street in
Brooklyn, NY. Expanding into this auxiliary location will allow us to further broaden our portfolio
of daycare options for both new and existing clients and their pets in Cobble Hill, Carroll
Gardens, Red Hook, Boerum Hill, Brooklyn Heights, DUMBO and beyond.
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FAQs
Q: Can I tour the facility before bringing my pet?
+Yes! We practice transparency and we understand how important it is for you to take a tour of our dog
daycare and pet boarding facilities. We invite you to contact us at
paws@woofsnwhiskers.com to see firsthand how the guests in our care are treated like
family.
Q: Are the dog playgrounds supervised at all times?
+ABSOLUTELY! Our dog play groups are supervised by our experienced and highly
trained Pet Care Tech team, all of whom are trained in Pet CPR and Pet First Aid.
Q: When can I drop off and pick up my pet?
+Both Red Hook and Cobble Hill front desks are open Monday – Friday, 7AM – 8PM.
Red Hook is open on Saturdays and Sundays, 10AM
– 6PM.
We require all overnight guests to be checked in by 5PM and checked out by 1PM. Any
guest checking out after 1PM will incur a late checkout fee of $10, unless you have a
boarding membership.
The front desk is CLOSED for checking in or out on national holidays. The current
national holiday list for our desk schedule is: New Year’s Eve, New Year’s Day, MLK Jr.
Day, Presidents’ Day, Easter Sunday, Memorial Day, Juneteenth, Independence Day (4th
of July), Labor Day, Indigenous Peoples’ Day, Veterans’ Day, Thanksgiving, Friday after
Thanksgiving (Black Friday), Christmas Eve and Christmas Day.
Q: What shots does Woofs ‘n Whiskers require for dog and cat guests?
+Woofs ‘n Whiskers requires the following shots for daycare and boarding:
Cats: Rabies, FVRCP and negative test results for FeLV & FIV
Dogs: Rabies, DHPP (distemper combination), Bordetella, Canine Influenza (H3N8 and
H3N2)
Vaccines must be administered AT LEAST 48 hours prior to check-in. Upload a signed health certificate to your pet’s profile on the portal.
Q: What about fleas and ticks?
+Dogs are required to be on flea/tick preventative. Cats are not required to be on flea/tick preventative.
If fleas are found on your pet during a
stay, we will administer a dose of topical flea treatment or provide a medicated bath, at your expense.
Q: What are the requirements to attend doggie daycare?
+Dogs must be at least four months old, up-to-date on all vaccinations, parasite-free and pass our evaluation day of daycare. Dogs must also be spayed or neutered if they are over 12 months old.
Q: What if my dog is unaltered?
+Dogs over 12 months old must be spayed/neutered to attend doggie daycare or board with us.
Q: Does my dog need to come in for daycare before they spend the night?
+Yes, first-time boarders need to attend a daycare evaluation day before spending the night. We want to make sure we are able to provide a happy, healthy and safe space for your pup.
Q: Do I need an appointment for my dog’s first visit?
+- Yes, all meet ‘n greet daycare visits require a reservation.
- All reservations in Red Hook require a reservation.
- We are currently accepting walk-ins for current clients in Cobble Hill.
Q: What is the introduction/screening process for new dogs?
+Upon arrival, we will review your pup’s history, personality, and any known quirks. When it’s time to play, a Pet Care Tech will first introduce your dog to a few of our Woofs’ mascot dogs before gradually welcoming the rest of the group into the yard. We match each dog to a play group appropriate for their size, age, and temperament, and play begins only when both the dogs and our team are fully comfortable with the group dynamics.
Q: Do I need a reservation for daycare or boarding?
+Yes. We require reservations for all services, and we do book up quickly. Same-day services are available when possible, with a $25 same-day premium.
Q: Do you offer any discount programs?
+Yes! We do offer Membership deals on daycare and boarding, as well as discounted pricing for prepaid packages.
We also offer discount for multiple-pet households.
Q: If I purchase a Membership or prepaid package, is my pet guaranteed a spot at daycare?
+Guests with memberships or prepaid packages get priority when booking, and a reservation is still needed — spots aren’t guaranteed. To keep everyone safe and happy, we limit the number of dogs in our play groups each day, so scheduling in advance helps us create the best experience for all.
Q: Do holiday rates apply for boarding?
+Yes, for reservation and pricing purposes, the following are considered Holidays and the holiday premium is in effect:
- New Year’s Eve
- New Year’s Day
- Martin Luther King Day
- Presidents’ Day
- Easter Sunday
- Memorial Day
- Juneteenth
- Independence Day (4th of July)
- Labor Day
- Indigenous Peoples’ Day
- Veterans’ Day
- Thanksgiving
- Friday After Thanksgiving
- Christmas Eve
- Christmas Day
Q: Should I feed my dog before dropping them off?
+It is best to feed your dog at least one hour prior to dropping them off at Woofs ‘n
Whiskers. This is to prevent bloat, which has been suggested can be caused by playing
too quickly after eating. Please let us know whether your dog has been fed when they
arrive or are picked up by our van service.
Q: Are snacks allowed?
+Yes, you may bring a small meal or snack for your dog in a sealed container or baggie.
We do provide Old Mother Hubbard biscuits just before naptime and bedtime.
Q: What if my pet gets sick or injured while at Woofs ‘n Whiskers?
+In the unlikely event that your pet becomes sick or injured while at Woofs ‘n Whiskers, we are committed to providing prompt, attentive care tailored to their needs. If an illness or accident occurs, we will immediately attempt to contact you, your emergency contact, and your personal veterinarian. For urgent situations, we will take your pet to a veterinary emergency facility right away and keep you informed every step of the way.
Q: What does my dog or cat need for an overnight stay at your boarding facility?
+We take care of almost everything during your pet’s stay. We provide bedding, bowls, litter, and toys, so there’s very little you need to pack.
Bedding: We supply all bedding; there’s no need to bring your pet’s personal bed.
Food: If you choose to bring your pet’s food, please pack an ample supply. Many pets are sensitive to dietary changes, and consistency helps avoid upset stomachs. All food must be in an airtight container labeled with your pet’s name and feeding instructions. Individual pre-portioned baggies work especially well during holidays or busy seasons. Please include extra—just in case!
If you prefer not to supply food, we serve Fromm Gold Holistic Dry Dog Food and Fromm Adult Gold Dry Cat Food at no additional charge.
Bowls: We have plenty of stainless-steel bowls.
Treats: We offer Old Mother Hubbard biscuits at nap time and before tuck-in.
Restraints: All dogs must arrive on a proper leash; we will hold the leash for you during their stay. All cats must arrive in a secure carrier.
Toys: Please leave personal toys at home. We provide appropriate chew toys as needed.
Q: What about medications/supplements?
+- A trained Pet Care Technician is happy to give your pet any needed medications or supplements for a small fee of $3 per administration.
- Please update your pet’s profile through the Paw Partner portal and include the medication name, dosage, frequency, and purpose.
- All items must be in clearly labeled containers, ideally in the original bottle(s).
Q: Still feeling worried about leaving your loved one?
+Leaving your pet somewhere new can be tough, and we’re here to help. Your pet will receive lots of affection, people time, and playtime while they’re with us.
If Woofs ‘n Whiskers isn’t the right fit, we’ll be honest and let you know.
Check our portal and Instagram for daily photo updates—after 30 years, we’ve learned the stay is usually harder on you than on them!
Q: What if I have to cancel a reservation?
+Our cancellation policies are as follows:
- Non-holiday boarding reservations require a 25% reservation deposit at the time of booking. That deposit is refundable with at least 48 hours’ notice of cancelation prior to the start of the stay.
- Holiday boarding reservations require a 50% deposit upon booking. That deposit is refundable with at least 2 weeks’ notice prior to the start of the holiday stay.
- Daycare same-day cancellations and no-shows incur a $25 charge.
- Pick-up and drop-off van service cancellations require 24 hours’ notice to avoid a $20 charge.
- There is a $25 same-day request fee for all services (if we can accommodate your request).
Q: Unanswered questions?
+Please feel free to contact us at Woofs ‘n Whiskers via email at paws@woofsnwhiskers.com. We look forward to hearing from you!
Q: What if I’m interested in working at Woofs ‘n Whiskers?
+We’d love to hear from you! Learn more about employment here.